What Personal Data We Hold and Why
When you open an account with us, we collect the information you provide during registration — your name, contact details and the payment method you choose. If you fund your account via Touch 'n Go eWallet, Boost or GrabPay, the transaction reference and amount are logged
-
1
against your account record. We do not store your full e-wallet credentials or PIN; those remain with your payment provider. We also collect device and browser session data — the type of device you use, your IP address, and how you navigate between sections like the
-
2
live casino lobby or the crash games area. This helps us detect unusual login activity and confirm your session is secure. Data collected during DuitNow or FPX transfers follows the same retention rule: we keep transaction records for as long as your account remains active and
-
3
for a period after closure as required by applicable law. Where local law in Malaysia permits or requires specific data-handling practices, we follow them. Your data is never sold to third parties. We may share limited information with payment processors, fraud-prevention services and our game platform
-
4
providers where necessary to complete a transaction or investigate a dispute — and only to that extent. Players in Kota Bharu and elsewhere in Malaysia are subject to the same policy. Access to this platform and its data practices is available where local law permits.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.